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Artificial Intelligence and SMEs: develop skills or acquire them?

25 November 2025
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Digital transformation has become a strategic priority for every business. Artificial intelligence (AI) is reshaping business models, production processes, and decision-making structures.
For Italian SMEs, the question is no longer if to adopt AI, but how: by developing internal capabilities or acquiring external know-how through tech-driven M&A transactions.

The AI challenge for SMEs

AI is not just about software and automation. It is a strategic lever that can boost efficiency, productivity, and growth potential.
Yet many SMEs struggle to turn this opportunity into measurable value, often due to a lack of digital expertise and a clear strategic framework.

Integrating AI means redesigning the organization, culture, and operating model. It is not about adopting new tools, but about building a digital governance aligned with the company’s identity and long-term vision.

Developing internal capabilities: autonomy and continuity

Building an internal team dedicated to AI allows companies to maintain control over innovation and to create long-term competitive advantages.
Investing in training, experimentation, and digital culture ensures that AI becomes an integrated part of both production and management processes.

Key benefits include:

  • full alignment with the company’s culture;
  • stronger data and process security;
  • gradual adaptation of the organization to digital tools.

However, this approach requires time, financial resources, and access to qualified talent, a challenge for many Italian SMEs, especially in traditional sectors.

Acquiring external skills: the fast track through tech M&A

An increasing number of SMEs are choosing to acquire innovative startups or technology companies to accelerate digital transformation.
Tech-driven M&A operations make it possible to quickly integrate know-how, technologies, and validated processes, avoiding long development cycles.

The most active industries include:

  • industrial automation and robotics;
  • IT software and services;
  • digital marketing and data analytics;
  • advanced manufacturing and IoT.

This strategy shortens the adoption curve of AI and allows SMEs to rapidly close the technology gap with competitors.

How to create value through a tech acquisition

Not every digital acquisition creates value. To be successful, an acquisition must rest on solid industrial foundations.

Three factors are crucial:

  1. Strategic coherence. The target company must strengthen the acquirer’s long-term vision and industrial goals.
  2. Cultural compatibility. Integrating young, tech-oriented teams into traditional organizations requires method and sensitivity.
  3. Clear governance. The involvement of an experienced M&A advisor ensures alignment between industrial objectives and financial outcomes.

Balancing innovation and continuity

Artificial intelligence should amplify human capability, not replace it. Success depends on the ability to combine the agility of startups with the organizational stability of SMEs.

Integration is the most delicate phase: communication, training, and consistent leadership are essential to overcome internal resistance and ensure sustainable transformation.
Only a balanced approach, innovation without losing identity, allows long-term value creation.

Conclusion

For Italian SMEs, artificial intelligence is more than a technology. It is an industrial and competitive growth driver.
Whether through internal development or external acquisition, the key lies in strategic coherence.

SMEs that successfully embed AI within a clear and sustainable industrial project will turn digitalization into a tangible competitive advantage.
The goal is not merely to innovate, but to embed innovation at the core of the business, with structure, vision, and continuity.

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